1. Information We Collect
We may collect the following types of information from you:
- Personal Information: This includes your name, email address, phone number, and other details you provide when making reservations, signing up for newsletters, or participating in events.
- Payment Information: If you make a purchase or reservation, we collect payment information, such as credit card details, which is processed securely by our payment providers.
- Usage Data: We may collect information about your visit to our website, including IP address, browser type, pages visited, and the time spent on our site.
- Cookies: Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process reservations, orders, and payments, and to deliver the products and services you request.
- To Communicate: To send you updates, newsletters, promotional offers, and other communications related to our café.
- To Improve Our Services: To understand how customers use our website and services, allowing us to enhance user experience and develop new offerings.
- For Security: To protect our café, website, and customers from fraud, unauthorized access, and other security risks.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers who assist us in operating our café, website, and services. These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to perform their services.
- Legal Obligations: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You may request access to or correction of your personal information held by us.
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
- Deletion: You may request the deletion of your personal information, subject to certain exceptions provided by law.
6. Children’s Privacy
Our services are not intended for children under the age of [insert age]. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected information from a child without consent, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically.